Privacy policy

Privacy and Cookies

We at Lilia Nash are committed to maintaining the trust and confidence of our visitors to this web site. In particular, we want you to know that we are not in the business of selling, renting or trading email lists with other businesses for marketing purposes. We just don’t do that sort of thing. But just in case you don’t believe us, in this Privacy Policy, we’ve provided detailed information on when and why we collect your personal information, how we use it  and how we keep it secure. So, grab a cuppa and read on....


Sadly not of the biscuit variety! Our site uses cookies to keep track of your shopping cart. We use cookies to identify you so we can retrieve your information so you don't have to re-enter it each time you visit our site.

Super Socialiser

Our website saves the cookies in your browser to track which visitors have seen the popup notification and which haven’t. This cookie isn’t related to your personal data or your IP address. We use super socialiser to enable you to share our products and blog posts to social networks easily. These requests track your visits in accordance with the individual privacy policies of each individual company. Social sharing requires you to manually submit a request to share the content online via Facebook, Instagram or via email.

Google Analytics

When someone visits, we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Newsletter opt-in

Our site uses a tick box, where users can opt-in to receive our occasional newsletters, with news of new products, sales and discounts. The opt-in form requires users to give us contact information, like their name and email address. We don't rent or trade email lists with other organisations and businesses.

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice.

Users may opt-out of receiving future mailings by choosing to unsubscribe from the newsletter at any time, using the link at the bottom of the email or email us by visiting the Contact Page or at

Website Orders

When you purchase a piece of jewellery via this website, your name, address data, email and contact number will be stored in our E-commerce system, Woocommerce. Absolutely no credit/debit card details are held by us and we have no access to this information.

You may, of course, purchase jewellery direct from our shop in Calstock, Cornwall without supplying the aforementioned personal data.

Please be assured that we do not share your personal details with any other company.

Contact information from the order form is used to send orders to the customer. The customer's contact information is also used to get in touch with the customer, if there is a query with their order. Users may opt-out of receiving future mailings. Unique identifiers are collected from Web site visitors to verify the user's identity and for use as account numbers in our record system.


This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Every page of the site is fully encrypted and you should see a green padlock and 'secure', next to the website name in your browser.  We do not store financial information like credit card numbers or personal information  on this site.

Correct/Update Your Account Details

Under the new GDPR legislation, you are entitled to view, amend, or delete the personal information that we hold.

Send an email to us by visiting the Contact Page or at

Updates to this Policy

This policy has been updated to be fully compliant with new GDPR regulations. The policy was updated on 10th May 2018.