Delivery

Stock and Made to Order Pieces

All stock items are dispatched within 1-2 working days of receiving your order. For out of stock or custom-made or custom-sized pieces, please allow approximately 6-8 weeks for dispatch. We will work to your deadline wherever possible.

UK Orders

All UK orders are sent free of charge by Royal Mail Special Delivery (next working day delivery) or First Class Recorded delivery.

Special Delivery packages are insured up to the full value of the jewellery. Please ensure the delivery address is correct and that someone will be present at the time of delivery (home or work) to sign for the parcel. If you are not home at the time of delivery, the postman will leave a card and you can collect the package from your local delivery office.

International Orders

Overseas orders are sent by Royal Mail International Signed For or Tracked delivery. There is a delivery cost of £10.00 for all international orders. DHL express delivery is available on request.

For EU countries, please allow one week for delivery.

For international orders, please allow up to 2-4 weeks for delivery. Postage costs do not include possible customs charges for your country. Please contact your customs office for further information.

Packaging

I take great care in packaging your item to ensure your jewellery is not damaged during transit and arrives with you in perfect condition. Each piece of jewellery is supplied in a luxurious jewellery box and as an added bonus a complimentary organic chocolate is included with every order (EU countries only).

Urban diamond ring in 18ct yellow gold

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